Poly Cloud Services Status

All Systems Operational

Poly RealConnect Operational

NALA Operational

EMEA Operational

APAC Operational

Licensing Operational

Calling Operational

Scheduling Operational

RealConnect Tenant Report Operational

One Touch Dial Service Operational

Poly Cloud Operational

Poly Cloud Services Administration Portal Operational

Poly Lens Operational

Poly Zero Touch Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Past Incidents

Nov 15, 2025

No incidents reported today.

Nov 14, 2025

No incidents reported.

Nov 13, 2025

No incidents reported.

Nov 12, 2025

Error with new application sign-in and connection to IoT

Resolved - A recent update to one of our APIs introduced an issue that prevented certain registrations from completing. The update has been rolled back, and the issue is now resolved.
Nov 12, 05:14 MST

Monitoring - A fix has been implemented and we are monitoring the results.
Nov 11, 16:59 MST

Investigating - We are currently investigating issues where newly created user sessions (sign-in) are failing to connect to IoT. Loginless onboarding and existing applications which have valid refresh tokens remain connected to IoT as expected.
Nov 11, 11:14 MST

Nov 11, 2025

Nov 10, 2025

No incidents reported.

Nov 9, 2025

No incidents reported.

Nov 8, 2025

No incidents reported.

Nov 7, 2025

Error loading the Lens admin portal.

Resolved - This incident has been resolved.
Nov 7, 16:10 MST

Monitoring - A fix has been implemented and we are monitoring the results.
Nov 6, 09:34 MST

Investigating - We are currently investigating this issue.
Nov 6, 08:46 MST

Nov 6, 2025

Nov 5, 2025

No incidents reported.

Nov 4, 2025

No incidents reported.

Nov 3, 2025

No incidents reported.

Nov 2, 2025

No incidents reported.

Nov 1, 2025

No incidents reported.