Monitoring - A fix has been implemented and we are monitoring the results.
Jun 24, 2025 - 08:19 MDT
Identified - The issue has been identified and a fix is being implemented.
Jun 24, 2025 - 07:57 MDT
Investigating - We are investigating an OTD portal issue where some accounts are receiving the error "Failed to retrieve endpoints"
Jun 24, 2025 - 06:30 MDT
Monitoring - A fix has been implemented, and we are monitoring the results.

NOTE: This is a web-only change. Please force your browser to reload the Poly Lens website.

Jun 18, 2025 - 14:47 MDT
Identified - The issue has been identified and a fix is being implemented.
Jun 17, 2025 - 11:00 MDT
Investigating - We are currently investigating this issue.
Jun 17, 2025 - 11:00 MDT
Poly RealConnect Operational
NALA ? Operational
EMEA ? Operational
APAC ? Operational
Licensing ? Operational
Calling ? Operational
Scheduling ? Operational
RealConnect Tenant Report Operational
One Touch Dial Service Operational
Poly Cloud Operational
Poly Cloud Services Administration Portal Operational
Poly Lens ? Operational
Poly Zero Touch ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Jul 9, 2025

No incidents reported today.

Jul 8, 2025

No incidents reported.

Jul 7, 2025

No incidents reported.

Jul 6, 2025

No incidents reported.

Jul 5, 2025

No incidents reported.

Jul 4, 2025

No incidents reported.

Jul 3, 2025

No incidents reported.

Jul 2, 2025

No incidents reported.

Jul 1, 2025
Resolved - This incident has been resolved.
Jul 1, 12:26 MDT
Monitoring - A fix has been implemented and we are monitoring the results.
Jun 28, 14:16 MDT
Investigating - We are currently investigating this issue.
Jun 28, 09:18 MDT
Jun 30, 2025

No incidents reported.

Jun 29, 2025

No incidents reported.

Jun 28, 2025
Jun 27, 2025
Resolved - This incident has been resolved.
Jun 27, 09:39 MDT
Monitoring - A fix has been implemented and we are monitoring the results.
Jun 26, 15:33 MDT
Identified - The issue has been identified and a fix is being implemented.
Jun 26, 14:46 MDT
Investigating - Issue logging into newly created tenant account. Continual prompt to create profile. We are investigating the issue.
Jun 26, 14:17 MDT
Jun 26, 2025
Jun 25, 2025

No incidents reported.