All Systems Operational
Poly RealConnect Operational
NALA ? Operational
EMEA ? Operational
APAC ? Operational
Licensing ? Operational
Calling ? Operational
Scheduling ? Operational
RealConnect Tenant Report Operational
One Touch Dial Service Operational
Poly Cloud Operational
Poly Device Management Service for Enterprise (PDMS-E) Operational
Poly Cloud Services Administration Portal Operational
Poly Lens ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Sep 24, 2021
Resolved - This incident has been resolved.
Sep 24, 15:31 MDT
Monitoring - A fix has been implemented by our provider and we are monitoring the results.
Sep 24, 15:11 MDT
Identified - The login issues are related to an incident that is currently being investigated by our authentication provider https://status.auth0.com/incidents/xc5s7y96pb48
Sep 24, 12:29 MDT
Investigating - We are investigating multiple reports of users not being able login to Poly Lens when trying to authenticate new sessions.
Sep 24, 12:27 MDT
Sep 23, 2021

No incidents reported.

Sep 22, 2021

No incidents reported.

Sep 21, 2021

No incidents reported.

Sep 20, 2021

No incidents reported.

Sep 19, 2021

No incidents reported.

Sep 18, 2021

No incidents reported.

Sep 17, 2021

No incidents reported.

Sep 16, 2021

No incidents reported.

Sep 15, 2021

No incidents reported.

Sep 14, 2021

No incidents reported.

Sep 13, 2021
Resolved - This incident has been resolved.
Sep 13, 11:27 MDT
Monitoring - A fix has been implemented and we are monitoring the results.
Sep 13, 08:32 MDT
Investigating - Calls over TLS are processed with no issues. We are currently investigating the issue.
Sep 13, 07:57 MDT
Sep 12, 2021

No incidents reported.

Sep 11, 2021

No incidents reported.

Sep 10, 2021

No incidents reported.