Polycom Cloud Services Status

All Systems Operational

Polycom® RealConnect Operational

NALA Operational

EMEA Operational

APAC Operational

Licensing Operational

Calling Operational

Scheduling Operational

One Touch Dial Service Operational

Polycom® Cloud Operational

Polycom® Device Management Service for Enterprise Operational

Administration Portal Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Past Incidents

Jan 17, 2019

No incidents reported today.

Jan 16, 2019

No incidents reported.

Jan 15, 2019

No incidents reported.

Jan 14, 2019

No incidents reported.

Jan 13, 2019

No incidents reported.

Jan 12, 2019

No incidents reported.

Jan 11, 2019

No incidents reported.

Jan 10, 2019

No incidents reported.

Jan 9, 2019

Licenses not appearing in activation portal

Resolved - This incident has been fully resolved and back to normal operations.
Jan 9, 13:51 MST

Update - Approximately 75% of affected customers have been restored. Still working!
Next update in 30.
Jan 9, 13:34 MST

Monitoring - A fix has been deployed and affected customers are being restored.
Next update in 30 minutes.
Jan 9, 13:02 MST

Update - We are continuing to work on a fix for this issue.
Jan 9, 13:00 MST

Identified - The developers have identified the problem and are working on a fix. A small subset of customers are affected but not all. Next update in 30 mins.
Jan 9, 12:30 MST

Update - We are continuing to investigate this issue.
Jan 9, 10:52 MST

Update - This is a partial outage, not impacting all. However we ask that you AVOID navigating to the Polycom WebApp as this may impede our investigation. We will keep you posted with our progress. Thank you!
Jan 9, 10:47 MST

Investigating - We are currently investigating this issue.
Jan 9, 10:38 MST

Jan 8, 2019

No incidents reported.

Jan 7, 2019

No incidents reported.

Jan 6, 2019

No incidents reported.

Jan 5, 2019

No incidents reported.

Jan 4, 2019

No incidents reported.

Jan 3, 2019

No incidents reported.