Service Under Maintenance

Poly RealConnect Under Maintenance
NALA Under Maintenance
EMEA Under Maintenance
APAC Under Maintenance
Licensing Under Maintenance
Calling Under Maintenance
Scheduling Under Maintenance
RealConnect Tenant Report Under Maintenance
One Touch Dial Service Under Maintenance
Poly Cloud Operational
Poly Cloud Services Administration Portal Operational
Poly Lens Operational
Poly Zero Touch Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance

Sep 4, 2026

No incidents reported today.

Sep 3, 2026

Poly Lens: System Performance Maintenance in progress
Completed - The scheduled maintenance has been completed.
Sep 3, 17:33 MDT
Update - Scheduled maintenance is still in progress. We will provide updates as necessary.
Sep 3, 15:33 MDT
Update - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 3, 15:33 MDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 3, 15:33 MDT
Scheduled - We are currently conducting required maintenance on our systems. Users may experience periodic interruption to services during this maintenance period.
Sep 3, 15:32 MDT
Poly Lens: Licensing issue
Resolved - The issue has been resolved.
Sep 3, 15:19 MDT
Monitoring - A fix has been implemented, and we are actively monitoring the results. Affected customers may need to wait up to one hour before they see the change in behavior and full restoration of the licensed functionality.
Sep 3, 11:47 MDT
Update - We are continuing to work on a fix for this issue.
Sep 3, 11:34 MDT
Identified - The issue is isolated to customers with Poly+ Enterprise Licenses (those with Analyze, Elite, or Pro for Rooms should be unaffected by this issue).
Sep 3, 11:34 MDT
Investigating - We are currently investigating this issue.
Sep 3, 06:58 MDT

Sep 2, 2026

No incidents reported.

Sep 1, 2026

No incidents reported.

Aug 31, 2026

No incidents reported.

Aug 30, 2026

No incidents reported.

Aug 29, 2026

No incidents reported.

Aug 28, 2026

No incidents reported.

Aug 27, 2026

No incidents reported.

Aug 26, 2026

No incidents reported.

Aug 25, 2026

No incidents reported.

Aug 24, 2026

No incidents reported.

Aug 23, 2026

No incidents reported.

Aug 22, 2026

No incidents reported.

Aug 21, 2026

No incidents reported.

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