Poly Lens: Device communication is experiencing high error rate
Monitoring - A fix has been implemented and we are monitoring the results.
Aug 19, 2026 - 16:04 MDT
Identified - The issue has been identified and a fix is being implemented.
Aug 19, 2026 - 15:04 MDT
Investigating - We are currently investigating this issue.
Aug 19, 2026 - 11:04 MDT
Poly RealConnect Under Maintenance
NALA Under Maintenance
EMEA Under Maintenance
APAC Under Maintenance
Licensing Under Maintenance
Calling Under Maintenance
Scheduling Under Maintenance
RealConnect Tenant Report Under Maintenance
One Touch Dial Service Under Maintenance
Poly Cloud Operational
Poly Cloud Services Administration Portal Operational
Poly Lens Operational
Poly Zero Touch Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance

Aug 20, 2026

No incidents reported today.

Aug 19, 2026

Unresolved incident: Poly Lens: Device communication is experiencing high error rate.

Aug 18, 2026

No incidents reported.

Aug 17, 2026

No incidents reported.

Aug 16, 2026

No incidents reported.

Aug 15, 2026

No incidents reported.

Aug 14, 2026

No incidents reported.

Aug 13, 2026

No incidents reported.

Aug 12, 2026

No incidents reported.

Aug 11, 2026

No incidents reported.

Aug 10, 2026

No incidents reported.

Aug 9, 2026

No incidents reported.

Aug 8, 2026

No incidents reported.

Aug 7, 2026

No incidents reported.

Aug 6, 2026

Poly Lens: System Maintenance Planned
Completed - The scheduled maintenance has been completed.
Aug 6, 17:36 MDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 6, 17:00 MDT
Scheduled - We will be undergoing system maintenance during this time. Customers may experience a brief outage of service during the maintenance period.
Aug 4, 17:19 MDT
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