All Systems Operational

Poly RealConnect Operational
NALA ? Operational
EMEA ? Operational
APAC ? Operational
Licensing ? Operational
Calling ? Operational
Scheduling ? Operational
RealConnect Tenant Report Operational
One Touch Dial Service Operational
Poly Cloud Operational
Poly Cloud Services Administration Portal Operational
Poly Lens ? Operational
Poly Zero Touch ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Jun 16, 2025

No incidents reported today.

Jun 15, 2025
Completed - The scheduled maintenance has been completed.
Jun 15, 22:00 MDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 14, 10:00 MDT
Scheduled - We will be undergoing scheduled maintenance during this time.
Jun 13, 08:50 MDT
Jun 14, 2025
Jun 13, 2025
Resolved - This incident has been resolved.
Jun 13, 16:25 MDT
Monitoring - A fix has been implemented and we are monitoring the results.
Jun 13, 11:40 MDT
Identified - The issue has been identified and a fix is being implemented.
Jun 13, 10:32 MDT
Resolved - This incident has been resolved.
Jun 13, 08:01 MDT
Monitoring - A fix has been implemented and we are monitoring the results.
Jun 12, 13:57 MDT
Identified - The issue has been identified and a fix is being implemented.
Jun 12, 06:38 MDT
Update - We are continuing to investigate this issue.
Jun 12, 06:27 MDT
Update - We are continuing to investigate this issue.
Jun 12, 06:24 MDT
Investigating - We are currently investigating this issue.
Jun 12, 06:10 MDT
Jun 12, 2025
Jun 11, 2025

No incidents reported.

Jun 10, 2025

No incidents reported.

Jun 9, 2025

No incidents reported.

Jun 8, 2025

No incidents reported.

Jun 7, 2025

No incidents reported.

Jun 6, 2025

No incidents reported.

Jun 5, 2025

No incidents reported.

Jun 4, 2025
Resolved - This incident has been resolved.
Jun 4, 10:40 MDT
Monitoring - A fix has been implemented and we are monitoring the results.
Jun 3, 11:09 MDT
Identified - We've escalated the issue to our IoT provider (Microsoft). The issue appears to be related to a bug related to service update and an escalation has been raised with their engineering team. We will update the issue as we receive updates from our provider.
Jun 3, 09:43 MDT
Investigating - "We are currently investigating delays in IoT message delivery from the cloud to devices. These delays may affect new device onboarding and troubleshooting APIs, such as log collection and device reboot commands."
Jun 3, 08:32 MDT
Resolved - This incident has been resolved.
Jun 4, 10:39 MDT
Monitoring - A fix has been implemented and we are monitoring the results.
Jun 3, 11:23 MDT
Investigating - We are currently investigating an issue with the LENS web UI not displaying device users or account members correctly.
Jun 3, 09:08 MDT
Jun 3, 2025
Jun 2, 2025

No incidents reported.