All Systems Operational
Poly RealConnect Operational
NALA ? Operational
EMEA ? Operational
APAC ? Operational
Licensing ? Operational
Calling ? Operational
Scheduling ? Operational
RealConnect Tenant Report Operational
One Touch Dial Service Operational
Poly Cloud Operational
Poly Device Management Service for Enterprise (PDMS-E) Operational
Poly Cloud Services Administration Portal Operational
Poly Lens ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Apr 14, 2021

No incidents reported today.

Apr 13, 2021

No incidents reported.

Apr 12, 2021

No incidents reported.

Apr 11, 2021

No incidents reported.

Apr 10, 2021

No incidents reported.

Apr 9, 2021

No incidents reported.

Apr 8, 2021

No incidents reported.

Apr 7, 2021

No incidents reported.

Apr 6, 2021

No incidents reported.

Apr 5, 2021

No incidents reported.

Apr 4, 2021

No incidents reported.

Apr 3, 2021

No incidents reported.

Apr 2, 2021

No incidents reported.

Apr 1, 2021
Resolved - This incident has been resolved.
Apr 1, 20:23 MDT
Monitoring - Per Microsoft, "DNS issue impacting multiple Microsoft services - Recovery in progress"
Reference Microsoft ID: MO248163

According to Poly call records, it appears Teams video interop calls have been stable for at least the last 30 minutes. We will continue to monitor the Microsoft recovery process. Again, further details can be found https://status.azure.com/en-us/status or on your internal Microsoft Service Health Dashboard (SHD).
Apr 1, 17:28 MDT
Investigating - The following was taken from https://status.azure.com/en-us/status

CURRENT STATUS: Microsoft rerouted traffic to our resilient DNS capabilities and are seeing improvement in service availability. We are continuing to investigate the cause of the DNS issue. The next update will be provided in 30 minutes or as events warrant.
Apr 1, 16:40 MDT
Mar 31, 2021

No incidents reported.