Calendar integrations may have stale calendar information for some rooms.
Monitoring - Microsoft has updated the timeline for the identified the issue in the backend EXO and the expected ‘rollout’ of the fix to full ‘WW’ production endpoints will now be Tuesday, March 17th, 2026.
Mar 10, 2026 - 13:17 MDT
Investigating - We are currently investigating this issue.
Mar 02, 2026 - 15:14 MST
Poly RealConnect Operational
NALA Operational
EMEA Operational
APAC Operational
Licensing Operational
Calling Operational
Scheduling Operational
RealConnect Tenant Report Operational
One Touch Dial Service Operational
Poly Cloud Operational
Poly Cloud Services Administration Portal Operational
Poly Lens Operational
Poly Zero Touch Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance

Scheduled Maintenance

OTD service update Mar 14, 2026 10:00 - Mar 15, 2026 01:00 MDT

We will be undergoing scheduled maintenance during this time.
Posted on Mar 11, 2026 - 12:42 MDT
Mar 13, 2026

No incidents reported today.

Mar 12, 2026

No incidents reported.

Mar 11, 2026

No incidents reported.

Mar 10, 2026
Mar 9, 2026

No incidents reported.

Mar 8, 2026

No incidents reported.

Mar 7, 2026

No incidents reported.

Mar 6, 2026

No incidents reported.

Mar 5, 2026

No incidents reported.

Mar 4, 2026

No incidents reported.

Mar 3, 2026

No incidents reported.

Mar 2, 2026
Poly Lens (EU Region Only): System Infrastructure Maintenance
Completed - The scheduled maintenance has been completed.
Mar 2, 18:00 MST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 2, 16:00 MST
Scheduled - We will undergo maintenance on the Poly Lens EU region. During this maintenance, there may be a brief interruption to service or elevated error rates for tenants in the EU region.
Mar 2, 15:43 MST
Mar 1, 2026

No incidents reported.

Feb 28, 2026

No incidents reported.

Feb 27, 2026
Poly Lens - System Infrastructure Maintenance
Completed - The scheduled maintenance has been completed.
Feb 27, 17:00 MST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 27, 15:00 MST
Scheduled - We will be undergoing Lens system infrastructure maintenance. During this time there may be elevated error rates and/or brief interruption to operations.
Feb 27, 09:55 MST
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