Investigating - We are currently investigating failures to access OTD portal and register calendar.
May 15, 2025 - 07:18 MDT
Monitoring - A fix has been implemented and we are monitoring the results.
May 14, 2025 - 17:54 MDT
Identified - The issue has been identified and a fix is being implemented.
May 14, 2025 - 17:47 MDT
Investigating - We are currently investigating an issue impacting access to the portal and calendaring.
May 14, 2025 - 16:50 MDT
Poly RealConnect Operational
NALA ? Operational
EMEA ? Operational
APAC ? Operational
Licensing ? Operational
Calling ? Operational
Scheduling ? Operational
RealConnect Tenant Report Operational
One Touch Dial Service Major Outage
Poly Cloud Operational
Poly Cloud Services Administration Portal Operational
Poly Lens ? Operational
Poly Zero Touch ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
May 15, 2025

Unresolved incident: Unable to authenticate to OTD portal and calendaring registration failures..

May 14, 2025
May 13, 2025

No incidents reported.

May 12, 2025

No incidents reported.

May 11, 2025

No incidents reported.

May 10, 2025

No incidents reported.

May 9, 2025

No incidents reported.

May 8, 2025

No incidents reported.

May 7, 2025
Resolved - This incident has been resolved.
May 7, 11:07 MDT
Monitoring - A fix has been implemented and we are monitoring the results.
May 5, 09:55 MDT
Identified - The issue has been identified and a fix is being implemented.
May 5, 08:06 MDT
Investigating - We are currently investigating this issue.
May 2, 08:05 MDT
May 6, 2025

No incidents reported.

May 5, 2025
May 4, 2025

No incidents reported.

May 3, 2025

No incidents reported.

May 2, 2025
May 1, 2025
Completed - The scheduled maintenance has been completed.
May 1, 11:00 MDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 1, 10:00 MDT
Scheduled - We will be expanding IoT connection capacity by deploying our new Iot hub (see https://info.lens.poly.com/blog/2025/03/26/azure-iot-hub)

No impact to active device connections is expected.

Apr 24, 19:59 MDT