All Systems Operational
Poly RealConnect Operational
NALA ? Operational
EMEA ? Operational
APAC ? Operational
Licensing ? Operational
Calling ? Operational
Scheduling ? Operational
One Touch Dial Service Operational
Poly Cloud Operational
Poly Device Management Service for Enterprise (PDMS-E) Operational
Administration Portal Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
May 20, 2019

No incidents reported today.

May 19, 2019

No incidents reported.

May 18, 2019

No incidents reported.

May 17, 2019
OTD - Possible intermittent issues
Resolved - This incident has been resolved and we will continue to monitor results throughout the weekend.
May 17, 16:03 MDT
Investigating - We are experiencing issues with Azure East datacenter and working to route around those concerns now. You may experience intermittent connection issues using OTD in Skype and Teams.
May 17, 15:17 MDT
May 16, 2019

No incidents reported.

May 15, 2019
Reports of audio/video delay between VTC calls.
Resolved - We have received no new reports of issues, the issue has been resolved.
May 15, 19:44 MDT
Monitoring - A fix has been implemented and we are monitoring the results.
May 14, 22:06 MDT
Investigating - The team is investigating reports of delay between VTC devices connecting through our service.
May 14, 08:41 MDT
May 13, 2019

No incidents reported.

May 12, 2019

No incidents reported.

May 11, 2019

No incidents reported.

May 10, 2019
OTD is experience slower response times due to host upgrade. E.T.A: 1 hour
Resolved - This incident has been resolved.
May 10, 12:38 MDT
Monitoring - OTD is undergoing backed service upgrades to more performance hosts. We expect about an hour of degraded performance on the portal. Endpoint calendaring should be unaffected.
May 10, 11:01 MDT
May 9, 2019

No incidents reported.

May 8, 2019

No incidents reported.

May 7, 2019

No incidents reported.

May 6, 2019

No incidents reported.

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