Polycom Cloud Services Status

All Systems Operational

Poly RealConnect Operational

NALA Operational

EMEA Operational

APAC Operational

Licensing Operational

Calling Operational

Scheduling Operational

RealConnect Tenant Report Operational

One Touch Dial Service Operational

Poly Cloud Operational

Poly Device Management Service for Enterprise (PDMS-E) Operational

Poly Cloud Services Administration Portal Operational

Poly Lens Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Past Incidents

Jul 29, 2021

No incidents reported today.

Jul 28, 2021

No incidents reported.

Jul 27, 2021

No incidents reported.

Jul 26, 2021

PDMS-E Login Problems

Resolved - This incident has been resolved.
Jul 26, 15:18 MDT

Monitoring - We have deployed a fix and are now monitoring the code in production.
Jul 26, 14:03 MDT

Update - At this time it appears that only web portal access is impaired. Device provisioning appears to be operational. Downgrading to partial outage.
Jul 26, 10:05 MDT

Investigating - We are investigating reports that users are getting a 404 error when trying to access PDMS-E.
Jul 26, 09:48 MDT

Jul 25, 2021

Licensing Maintenance Window

Completed - The scheduled maintenance has been completed.
Jul 25, 06:30 MDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 25, 01:31 MDT

Scheduled - We will be undergoing scheduled maintenance at this time. No new licenses nor changes to existing licenses can be created during this timeframe.
Jul 20, 11:39 MDT

Jul 24, 2021

No incidents reported.

Jul 23, 2021

No incidents reported.

Jul 22, 2021

No incidents reported.

Jul 21, 2021

No incidents reported.

Jul 20, 2021

No incidents reported.

Jul 19, 2021

No incidents reported.

Jul 18, 2021

No incidents reported.

Jul 17, 2021

No incidents reported.

Jul 16, 2021

No incidents reported.

Jul 15, 2021

No incidents reported.