All Systems Operational
Poly RealConnect Operational
NALA ? Operational
EMEA ? Operational
APAC ? Operational
Licensing ? Operational
Calling ? Operational
Scheduling ? Operational
One Touch Dial Service Operational
Poly Cloud Operational
Poly Device Management Service for Enterprise (PDMS-E) Operational
Poly Cloud Services Administration Portal Operational
Poly Device Analytics (Beta) Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Jul 24, 2019

No incidents reported today.

Jul 23, 2019

No incidents reported.

Jul 22, 2019

No incidents reported.

Jul 21, 2019

No incidents reported.

Jul 20, 2019

No incidents reported.

Jul 19, 2019

No incidents reported.

Jul 18, 2019

No incidents reported.

Jul 17, 2019

No incidents reported.

Jul 16, 2019

No incidents reported.

Jul 15, 2019

No incidents reported.

Jul 14, 2019

No incidents reported.

Jul 13, 2019

No incidents reported.

Jul 12, 2019

No incidents reported.

Jul 11, 2019
Skype only - Cannot Create Meetings
Resolved - Microsoft has rolled out a fix and we are now able to create meetings again in Skype.
Jul 11, 10:19 MDT
Investigating - We are currently investigating reports that active licensed users are not able to create RealConnect O365 meetings in Skype for Business and have escalated to Microsoft for assistance.
Jul 11, 09:17 MDT
Jul 10, 2019
Teams calls may fail to connect
Resolved - All regions are up and operating normally.
Jul 10, 13:08 MDT
Update - We are continuing to monitor for any further issues.
Jul 10, 12:08 MDT
Monitoring - At approximately 22:30Z Tuesday, we pushed a change to production that prevented our auto-scalers from creating new instances, preventing new calls from successfully joining our service. We have reverted the change and are reviewing our processes to ensure this issue does not occur in the future.
Jul 10, 12:07 MDT
Identified - We have identified a capacity issue and are presently increasing the available resources.
Jul 10, 08:52 MDT
Investigating - We are investigating reports of calls failing to join Teams meetings.
Jul 10, 08:04 MDT
← Incident History Powered by Statuspage