All Systems Operational
Poly RealConnect Operational
NALA ? Operational
EMEA ? Operational
APAC ? Operational
Licensing ? Operational
Calling ? Operational
Scheduling ? Operational
RealConnect Tenant Report Operational
One Touch Dial Service Operational
Poly Cloud Operational
Poly Device Management Service for Enterprise (PDMS-E) Operational
Poly Cloud Services Administration Portal Operational
Poly Lens ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Nov 26, 2020

No incidents reported today.

Nov 25, 2020

No incidents reported.

Nov 24, 2020

No incidents reported.

Nov 23, 2020
Resolved - We augmented the underlying database services to accommodate increased user load. Both portals are back to normal operations and the incident is resolved.
Nov 23, 17:04 MST
Update - We are continuing to monitor for any further issues.
Nov 22, 20:13 MST
Monitoring - A fix has been implemented and we are monitoring the results.
Nov 21, 15:12 MST
Identified - The issue has been identified and a fix is being implemented.
Nov 21, 14:56 MST
Investigating - We are currently investigating this issue.
Nov 21, 11:55 MST
Monitoring - A fix has been implemented and we are monitoring the results.
Nov 20, 21:40 MST
Update - We are continuing to investigate this issue.
Nov 19, 11:06 MST
Investigating - We are investigating reports of this incident.
Nov 19, 11:05 MST
Monitoring - A fix has been implemented and we are monitoring the results.
Nov 18, 19:02 MST
Investigating - We are investigating reports of this incident.
Nov 18, 14:19 MST
Nov 22, 2020
Nov 21, 2020
Nov 20, 2020
Completed - The scheduled maintenance has been completed.
Nov 20, 21:40 MST
Verifying - Verification is currently underway for the maintenance items.
Nov 20, 21:16 MST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 20, 20:00 MST
Scheduled - We will be undergoing scheduled maintenance during this time.
Nov 19, 23:18 MST
Nov 19, 2020
Nov 18, 2020
Nov 17, 2020

No incidents reported.

Nov 16, 2020

No incidents reported.

Nov 15, 2020

No incidents reported.

Nov 14, 2020

No incidents reported.

Nov 13, 2020

No incidents reported.

Nov 12, 2020

No incidents reported.