Issues were encountered backing up the Visual Analytics data in advance of the upgrade. Rather than proceed with the upgrade, Visual Analytics has been restored to its original state. We will attempt the upgrade again after the issues have been resolved.
Posted Jul 19, 2024 - 18:00 MDT
Update
The upgrade is running long.
Posted Jul 19, 2024 - 16:42 MDT
Update
The crowdstrike issues are resolved, and Visual Analytics upgrade is beginning.
Posted Jul 19, 2024 - 10:20 MDT
In progress
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Jul 19, 2024 - 09:39 MDT
Scheduled
The start of the scheduled maintenance has been delayed by the crowdstrike issue. It will begin once that issue is resolved.
Posted Jul 19, 2024 - 09:38 MDT
In progress
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Jul 19, 2024 - 09:00 MDT
Update
We will be undergoing scheduled maintenance during this time.
Posted Jul 17, 2024 - 15:37 MDT
Scheduled
The Poly Lens Visual Analytics database will be upgraded to support filtering out deleted devices. Please do not attempt to refresh your local Poly Lens Visual Analytics database cache during this time. Other Poly Lens functionality will be unaffected. After the upgrade, existing Visual Analytics Power BI templates will continue to work as before. To exclude deleted devices from Visual Analytics results download the latest Visual Analytics Power BI template, or update your customized Power BI template to filter on the deleted column of the device_status, device_history, or device_event tables.