Poly Lens - Unable to sign into MS Teams SIP Gateway
Incident Report for Poly Cloud Services
Resolved
This incident has been resolved.
Posted Jun 14, 2023 - 12:56 MDT
Monitoring
A fix has been implemented and we are monitoring the results.
Posted Jun 01, 2023 - 07:08 MDT
Identified
We are currently experiencing an issue where Poly phones located in non-Americas SIP Gateway Regions are not able to sign in to MS Teams SIP Gateway if provisioned via Poly Lens.
Posted May 31, 2023 - 12:56 MDT
Monitoring
A fix has been implemented and we are monitoring the results.
Posted May 26, 2023 - 16:22 MDT
Identified
The issue has been identified and a fix is being implemented.
Posted May 26, 2023 - 08:39 MDT
Update
We are continuing to investigate this issue.
Posted May 24, 2023 - 15:44 MDT
Update
We are continuing to investigate this issue.
Posted May 22, 2023 - 11:13 MDT
Investigating
We are currently experiencing issues where Poly phones are not able to sign in to MS Teams SIP Gateway if provisioned via Poly Lens.
Posted May 19, 2023 - 13:38 MDT
This incident affected: Poly Lens.