Lens Rooms: Room details page loading does not complete successfully

Incident Report for Poly Cloud Services

Resolved

This incident has been resolved.

Posted Nov 07, 2024 - 15:35 MST

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Nov 06, 2024 - 16:31 MST

Update

Lens Room details page loading is doesn't resolve successfully. The page shows as continually "Loading..."
Root cause has been identified and the development of a fix is in progress.

Posted Nov 06, 2024 - 11:26 MST

Update

We are continuing to work on a fix for this issue.

Posted Nov 06, 2024 - 11:25 MST

Identified

Lens Room details page loading is doesn't resolve successfully. The page shows as continually "Loading..."
Root cause has been identified and the development of a fix is in progress.

Posted Nov 06, 2024 - 11:25 MST

This incident affected: Poly Lens.