Poly Lens: System Performance Degradation - device-related data

Incident Report for Poly Cloud Services

Resolved

This incident has been resolved.
Posted Sep 11, 2025 - 16:34 MDT

Monitoring

A fix has been implemented and we are monitoring the results.
Posted Sep 10, 2025 - 17:26 MDT

Identified

The issue has been identified and a fix is being implemented.
Posted Sep 10, 2025 - 17:06 MDT

Investigating

Device-related data and state information is noticeably delayed in updating current status.
Posted Sep 10, 2025 - 16:37 MDT
This incident affected: Poly Lens.