Poly Lens - Certificate Issue

Incident Report for Poly Cloud Services

Resolved

This incident has been resolved.

Posted Jan 18, 2024 - 19:48 MST

Update

We are continuing to monitor for any further issues.

Posted Jan 18, 2024 - 19:41 MST

Monitoring

The configuration lock has been removed, and the new certificate entry is being deployed.

Posted Jan 18, 2024 - 19:19 MST

Identified

We've detected a lock in our CDN configuration that is hindering the certificate refresh. We are currently collaborating with the vendor to eliminate the lock and enable the deployment of the new certificate.

Posted Jan 18, 2024 - 18:59 MST

Investigating

We are currently experiencing a certificate issue with the Poly Lens site (https://lens.poly.com).

Posted Jan 18, 2024 - 17:15 MST

This incident affected: Poly Lens.