Teams: Intermittent call join failures

Incident Report for Poly Cloud Services

Resolved

This incident has been resolved.

Posted Oct 08, 2020 - 08:25 MDT

Update

The fix has significantly improved the issue. While monitoring, we have identified another fix that is being deployed to further stabilize the service. We will continue to monitor these changes.

Posted Oct 07, 2020 - 13:52 MDT

Update

We have identified an issue and a fix is being deployed. We will continue to monitor.

Posted Oct 06, 2020 - 21:56 MDT

Monitoring

We continue to monitor and investigate the incident.

Posted Oct 06, 2020 - 18:12 MDT

Update

The issue appears to have subsided, but we are still investigating.

Posted Oct 06, 2020 - 14:49 MDT

Investigating

We are currently investigating this issue.

Posted Oct 06, 2020 - 10:25 MDT

This incident affected: Poly RealConnect (Calling).