RealConnect for Teams: Call Failures

Incident Report for Poly Cloud Services

Resolved

This incident has been resolved.

Posted Apr 12, 2025 - 18:26 MDT

A fix has been implemented and we are monitoring the results.

Posted Apr 10, 2025 - 14:16 MDT

We are investigating issues in SIP TLS.

Posted Apr 10, 2025 - 09:27 MDT

We are continuing to monitor for any further issues.

Posted Apr 09, 2025 - 22:28 MDT

A fix has been implemented and we are monitoring the results.

Posted Apr 09, 2025 - 22:19 MDT

We are continuing to investigate this issue.

Posted Apr 09, 2025 - 21:26 MDT

We are continuing to investigate this issue.

Posted Apr 09, 2025 - 19:28 MDT

We are continuing to investigate this issue.

Posted Apr 09, 2025 - 19:16 MDT

We are currently investigating this issue.

Posted Apr 09, 2025 - 18:56 MDT

This incident affected: Poly RealConnect (NALA, EMEA, APAC, Calling, RealConnect Tenant Report).