Content share drops people video

Incident Report for Polycom Cloud Services

Resolved

This incident has been resolved.

Posted Aug 01, 2019 - 18:57 MDT

Monitoring

The fix has been deployed to all regions.

Posted Aug 01, 2019 - 18:45 MDT

Update

We are continuing to work on a fix for this issue.

Posted Aug 01, 2019 - 18:41 MDT

Identified

We have identified the cause of the issue and are deploying a fixed version.

Posted Aug 01, 2019 - 18:02 MDT

Investigating

We are investigating reports that people video drops when content is shared in Teams

Posted Aug 01, 2019 - 16:55 MDT

This incident affected: Poly RealConnect (Calling).