Poly Lens: Device communication is experiencing high error rate

Incident Report for Poly Cloud Services

Monitoring

A fix has been implemented and we are monitoring the results.
Posted Aug 19, 2026 - 16:04 MDT

Identified

The issue has been identified and a fix is being implemented.
Posted Aug 19, 2026 - 15:04 MDT

Investigating

We are currently investigating this issue.
Posted Aug 19, 2026 - 11:04 MDT
This incident affects: Poly Lens.