Issues with connect/disconnect message processing in IoT

Incident Report for Poly Cloud Services

Resolved

This incident has been resolved.
Posted Jul 31, 2026 - 07:35 MDT

Monitoring

A fix has been implemented and we are monitoring the results.
Posted Jul 30, 2026 - 21:09 MDT

Identified

The issue has been identified and a fix is being implemented.
Posted Jul 30, 2026 - 19:45 MDT

Investigating

We are currently investigating this issue.
Posted Jul 30, 2026 - 18:00 MDT
This incident affected: Poly Lens.