RealConnect reporting - Intermittent errors while trying to display call records in RealConnect Reports

Incident Report for Poly Cloud Services

Resolved

This incident has been resolved.
Posted Jul 11, 2023 - 08:30 MDT

Monitoring

A fix has been implemented and we are monitoring the results.
Posted Jul 10, 2023 - 20:42 MDT

Investigating

We are currently investigating this issue.
Posted Jul 10, 2023 - 14:01 MDT
This incident affected: Poly RealConnect (RealConnect Tenant Report).