Intermittent issues loading and logging into the RealConnect reports page.

Incident Report for Poly Cloud Services

Resolved

This incident has been resolved.
Posted Sep 15, 2023 - 11:03 MDT

Monitoring

A fix has been implemented and we are monitoring the results.
Posted Sep 14, 2023 - 21:25 MDT

Identified

The cause for the issue has been identified and a fix is pending.
Posted Sep 14, 2023 - 13:59 MDT

Investigating

No calls are impacted, the issue only impacts RealConnect reporting. We are currently investigating the issue.
Posted Sep 13, 2023 - 13:08 MDT
This incident affected: Poly RealConnect (RealConnect Tenant Report).