RealConnect for Teams: Call failure with error Server Internal Error. DiagCode: 500#3002.@ when joining Teams Meeting.
Incident Report for Poly Cloud Services
This incident has been resolved by Microsoft.
Posted May 09, 2023 - 08:03 MDT
The issue has been identified and mitigation has been applied by Microsoft. The service is fully operational.
Posted May 09, 2023 - 03:05 MDT
We are currently investigating this issue and a Microsoft ticket is opened for Microsoft assistant.
Posted May 09, 2023 - 01:05 MDT
This incident affected: Poly RealConnect (NALA, EMEA, APAC, Calling).