Polycom Cloud Services Status - Teams - Intermittent Call Join Failures

Teams - Intermittent Call Join Failures

Incident Report for Polycom Cloud Services

Resolved

A fix has been implemented and we are monitoring the results.

Posted Aug 20, 2020 - 09:12 MDT

Investigating

We are continuing to investigate this issue with Microsoft.

Posted Aug 19, 2020 - 23:21 MDT

Monitoring

A fix, in conjunction with Microsoft, has been implemented and we are monitoring the results.

Posted Aug 19, 2020 - 22:30 MDT

Investigating

We are currently investigating intermittent VTC (video endpoint) call join failures.

Posted Aug 19, 2020 - 17:45 MDT

This incident affected: Poly RealConnect (Calling).