Lens.poly.com portal login slow or failing

Incident Report for Poly Cloud Services

Resolved

Issue resolved by scaling resources for internal message bus.

Posted Jun 07, 2022 - 11:53 MDT

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Jun 07, 2022 - 09:19 MDT

Update

We are continuing to investigate this issue.

Posted Jun 07, 2022 - 09:00 MDT

Investigating

Logging in to lens.poly.com may be unavailable...or may involve lengthy loading time periods

Posted Jun 07, 2022 - 09:00 MDT

This incident affected: Poly Lens.