Voice Devices Appearing Offline

Incident Report for Poly Cloud Services

Investigating

We are investigating reports from customers whose phones are appearing offline and are working to better understand the scope and cause. At this time, there is no indication of a broader Poly Cloud Services outage

Our teams are reviewing the reported behavior and will provide additional updates as more information becomes available.

Posted Sep 25, 2026 - 13:51 MDT

This incident affects: Poly Lens.