Poly RealConnect administration portal (WebApp) is not accessible

Incident Report for Polycom Cloud Services

Resolved

This incident has been resolved.

Posted Jan 03, 2022 - 12:31 MST

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Jan 03, 2022 - 10:22 MST

Investigating

We are currently investigating the issue. as temporary workaround customer may use the following link instead:
https://webapp.skype-prod-weu.plcm.vc/login

Posted Jan 03, 2022 - 10:17 MST

This incident affected: Poly RealConnect (NALA, EMEA, APAC, Licensing) and Poly Cloud (Poly Cloud Services Administration Portal).