Microsoft Teams incident: TM224261 - Some users can't join meetings via Cloud Video Interlop [sic]
Incident Report for Polycom Cloud Services
Resolved
At 8:30pm Mountain time (USA), the following Microsoft Teams service alert regarding ID: TM224261 was posted to Poly Teams Cloud Video Interop (CVI) tenants:
Advisory information
Title: Some users can't join meetings via Cloud Video Interlop [sic]
ID: TM224261
Status
False Positive
Details
Title: Some users can't join meetings via Cloud Video Interop
User Impact: Users may have experienced call failures when joining meetings through Cloud Video Interop.
Final Status: The investigation is complete and we've determined the service is healthy. A service incident did not actually occur.
This communication will expire in 4 hours.
Posted Oct 14, 2020 - 21:23 MDT
This incident affected: Poly RealConnect (Calling).