RealConnect report portal API gateway timeouts

Incident Report for Polycom Cloud Services

Resolved

This incident has been resolved.

Posted Jul 21, 2020 - 17:06 MDT

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Jul 21, 2020 - 13:48 MDT

Investigating

We are investigating multiple reports of RealConnect Tenant Report connection issues

Posted Jul 21, 2020 - 08:01 MDT

This incident affected: Poly RealConnect (RealConnect Tenant Report).