RealConnect for Teams: Announcing New IP Addresses (no operational impact)

Scheduled Maintenance Report for Polycom Cloud Services

Completed

The scheduled maintenance has been completed.

Posted Dec 10, 2021 - 19:01 MST

In progress

Scheduled maintenance is currently in progress. We will provide updates as necessary.

Posted Dec 10, 2021 - 19:00 MST

Scheduled

We will soon be adding IP addresses in RealConnect for Teams. These additional IP addresses will not be used until January 7th 2022. This notice goes out to network administrators, with specific firewall or network rules (non-FQDN), to update their systems accordingly. (No action required for customers who whitelisted FQDN "edge-teams.plcm.vc" in their firewalls.) The following IP addresses should be added to the whitelist:
20.79.204.14
20.79.222.223
20.79.252.14
20.113.37.3
20.113.60.1
20.113.60.9
20.113.60.34

For the complete list of IP’s to be whitelisted please see our documentation at https://rc-docs.plcm.vc/docs/prerequisites

Posted Dec 09, 2021 - 17:41 MST

This scheduled maintenance affected: Poly RealConnect (NALA, EMEA, APAC, Calling).