RealConnect OTD Portal - Connection issue

Incident Report for Poly Cloud Services

Resolved

This incident has been resolved.
Posted Jun 13, 2025 - 08:01 MDT

Monitoring

A fix has been implemented and we are monitoring the results.
Posted Jun 12, 2025 - 13:57 MDT

Identified

The issue has been identified and a fix is being implemented.
Posted Jun 12, 2025 - 06:38 MDT

Update

We are continuing to investigate this issue.
Posted Jun 12, 2025 - 06:27 MDT

Update

We are continuing to investigate this issue.
Posted Jun 12, 2025 - 06:24 MDT

Investigating

We are currently investigating this issue.
Posted Jun 12, 2025 - 06:10 MDT
This incident affected: One Touch Dial Service.