PDMS-E expired or missing license error

Incident Report for Poly Cloud Services

Resolved

This incident has been resolved.

Posted Dec 02, 2019 - 16:53 MST

Update

We are continuing to monitor for any further issues.

Posted Nov 22, 2019 - 12:17 MST

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Nov 22, 2019 - 10:00 MST

Investigating

Customers may see an error indicating device management service license is missing or expired. This error appears to be cosmetic and is under investigation.

Posted Nov 21, 2019 - 10:51 MST

This incident affected: Poly Cloud (Poly Device Management Service for Enterprise (PDMS-E)).