Poly Lens - Performance Issues

Incident Report for Poly Cloud Services

Resolved

This incident has been resolved.
Posted Apr 05, 2023 - 14:20 MDT

Update

We are continuing to monitor for any further issues.
Posted Apr 05, 2023 - 08:01 MDT

Update

We are continuing to monitor for any further issues.
Posted Mar 24, 2023 - 16:17 MDT

Monitoring

A fix has been implemented and we are monitoring the results.
Posted Mar 24, 2023 - 16:09 MDT

Investigating

We are experiencing elevated error rates and performance issues periodically impacting login and operation of Poly Lens. Engineering is currently investigating the issue.
Posted Mar 24, 2023 - 09:32 MDT
This incident affected: Poly Lens.