Reports of audio/video delay between VTC calls.

Incident Report for Polycom Cloud Services

Resolved

We have received no new reports of issues, the issue has been resolved.

Posted May 15, 2019 - 19:44 MDT

Monitoring

A fix has been implemented and we are monitoring the results.

Posted May 14, 2019 - 22:06 MDT

Investigating

The team is investigating reports of delay between VTC devices connecting through our service.

Posted May 14, 2019 - 08:41 MDT

This incident affected: Poly RealConnect (Calling).